Payment and Insurance

 Payment for Services

*A major credit card is required when making an appointment.*

The credit card on file to make the appointment will NOT be charged (sans $0.01 to verify card) unless there is a cancellation of an appointment without 24 hours notice.

The credit card on file will only be charged if you chose a CASH only appointment, for a copay designated by insurance or other administrative tasks outside of appointments.

WE ACCEPT THE FOLLOWING INSURANCES :

• Aetna (Ohio) - Currently Accepting

• Cigna (Ohio) - Currently Accepting

• Anthem Blue Cross and Blue Shield (Ohio) - Currently Accepting

• Quest Behavioral Health (Ohio) - Currently Accepting

• Carelon Behavioral Health (Ohio) - Currently Accepting

• Medical Mutual (Ohio) - Currently Accepting

• Oscar Optum - Currently Accepting

• United Healthcare (Optum) - Currently Accepting

• Oxford (Optum) - Currently Accepting

  We do not accept Medicare or Medicaid.

We Also Bill Through:

FOR CLIENTS NOT COVERED BY INSURANCE:

All sessions must be paid in full at each appointment. All missed appointments and sessions cancelled with less than 24-hours notice must also be paid for in full at the time of the scheduled appointment. Payments are made by credit card.

If you use insurance, but from an out-of-network company, Psycure Providers will provide you with a "Superbill" to receive reimbursement from your insurance. This superbill lists the insurance billing codes (e.g., CPT codes) for the services received and a list of payments received by the provider from the client for these services. There is no information on these forms that discloses what a client talks about in sessions or personal life details. The superbill does list the client’s name and date of birth as it appears on their health insurance so that reimbursement is not denied due to the carrier having no record of coverage for the person submitting the claim to them. Superbills list the diagnosis code to identify the primary reason the person is receiving therapy as well as the identifying information and the National Provider Identifier number (NPI) of the provider of these services.

Clients may submit superbills to their insurance for reimbursement of a portion of their session fees when they wish to AND if they have out-of-network benefits. Patients submit superbills to their insurance carrier for reimbursement, if they have out-of-network benefits. To find out if you have out-of-network benefits, call the member services number on the back of your health insurance identification card and ask if you have out-of-network benefits for behavioral health services. If you do, ask them the rate of reimbursement, or how much they pay you back per session. This rate will vary based on the service you need and the level of degree licensure of the therapist. Whether these out-of-network benefits are provided, when available however, is variable and individuals are responsible to explore their benefits with their own carrier prior to engaging in services for which they may later want reimbursement. Clients must check with their own insurance carrier to ask about out-of-network benefits.

Cancellation Policy

If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, you will be charged $100 for the missed session and may be charged for the full rate of the session. Clients missing two appointments may be dismissed from service so that other clients may have the opportunity for appointments.